Specific Ashes FAQs

As of November 2024, Australia has lifted all COVID-19 entry restrictions. Travelers are no longer required to provide proof of vaccination, undergo testing, or quarantine upon arrival.

We will provide excursion and event options for our travel packages prior to your departure. You will also be able to purchase tickets for specific events on our website for the city you are in at a later date.

Yes, we welcome anyone who wants to join!

All our packages will include match tickets for each passenger. We’d recommend joining us anyway as the tickets are a small part of the total cost, and those who’d rather explore their surroundings during that time, can do so!

Yes! We will have all packages available without flights also. If you buy a package without flights, you won’t receive international airport transfers.

If you’re looking to book a further holiday, we can accommodate flight changes however if you’re looking to book a hotel and excursions for your further trip, please contact your local Hays Branch where they can arrange this for you.

Our luggage allowances are fixed and cannot be amended. If you have domestic flights with us, the baggage allowance may be lower than your international flight.

Entry into Australia:

The following information is taken from the FDCO website and is provided to assist you in your planning. It is your responsibility to check for any updates or changes before departure, as entry requirements may change.

For British passport holders, the FDCO website is updated with all changes to entry requirements along with other useful travel advice for Australia –

https://www.gov.uk/foreign-travel-advice/australia

Passport Validity:

To enter Australia, your passport must be valid for at least 6 months beyond the date you plan to leave Australia. If you’re transiting through another country on your way to or from Australia, ensure you meet that country’s entry requirements, as some require at least 6 months of passport validity.

You may be denied entry if your passport is expired, has been reported lost or stolen, or does not meet the validity requirement.

Visa Requirements:

All visitors to Australia must have a valid visa or travel authority. Most short-term visitors can apply for an Electronic Travel Authority (ETA) or an eVisitor visa depending on your nationality.

Please check with the Australian Department of Home Affairs for complete visa eligibility and requirements.

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder

You can gain Avios/flight points when booking flights with us. However you cannot redeem Avios/flight points with us, you’ll need to book a ground package and source your own flights to redeem these points.

For the Ashes we have a dedicated Solo Traveller group to allow you to find the perfect match for your tour!
https://www.facebook.com/groups/563779322886497

The Pairing Process:
Once we receive your details, our team will carefully review your request and connect you with a suitable travel partner who has selected the same package and matches your preferences.

Confirmation:
When a suitable match is found, we’ll introduce you to your travel partner and provide all the necessary information to help you connect before your trip.

After confirming your match:
We’ll process your booking with the details provided.
Each of you will receive a separate payment link to ensure privacy and security—no need to share any card details.

Follow-Up:
Before your journey down under begins, we’ll check in with you to ensure everything is on track and address any additional questions you may have.

Information We Require:
To add you to our list of twin-share requests, please provide the following details:

Full Name
Date of Birth
Passport Details
The Code for Your Preferred Travel Package
Gender
Any Additional Preferences (e.g., age range, interests, or other criteria for your twin-share partner)

Due to the flights being out of range when we go on sale, we can’t provide accurate information about upgrade costs. Therefore we’ve added a question during your booking journey to allow you to express interest in a flight upgrade. If you’ve selected yes to this question we will be in touch with options.

We’ll provide you with your e-ticket number prior to your departure.

If you’re looking to book a further holiday, we can accommodate flight changes however if you’re looking to book a hotel and excursions for your further trip, please contact your local Hays Branch where they can arrange this for you.

You can add these into the travel requests box during the booking journey.

Please provide us your details at least 24 hours after booking via email ashes@barmyarmy.com.

We don’t offer travel insurance as part of your travel package, however it is a requirement of our terms and conditions that you have adequate insurance in place.

NO COOLING OFF PERIOD
If you Cancel your Booking Before Departure

If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it. Should one or more member of a party cancel, it may increase the per person booking price of those still travelling and you will be liable to pay this increase.
Since we incur costs in cancelling your arrangements, you will have to pay the cancellation charges as follows:

Important Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% for that part of the arrangements in addition to the charges above. Where possible, we will deduct the cancellation charge(s) from any monies you have already paid to us.

We will aim to provide you with your final documents 7-14 days before your departure date.

25% deposit
37.5% by 24/02/2025
37.5% 16 weeks prior to package start date

Please call our emergency line (you can find this on the first page of your final documents) if you miss a flight and our team will help you from there.

We will aim to provide you with your final documents 7-14 days before your departure date.

Exclusive Access and Experiences: Barmy Army tours often include unique experiences that independent travelers may not easily access. This can include meet-and-greets with players, private events, or exclusive hospitality packages that enhance the overall trip.

Prime Match Tickets: Packages provided by Barmy Army tours usually offer premium tickets to matches, ensuring better seating and a more enjoyable viewing experience. These tickets may be in high-demand areas, adding to the overall cost.

Accommodation and Transportation: Tours often include pre-arranged accommodation and transportation that is centrally located or conveniently positioned near cricket venues. The quality and convenience provided can be more expensive than if booked independently, but it offers a hassle-free experience.

Group Activities and Social Elements: Barmy Army tours are known for their camaraderie and social atmosphere. The cost often covers organized events such as welcome parties, social gatherings, and other entertainment activities that create a communal experience for cricket fans.

Tour Management and Support: The tours typically include the services of experienced tour managers who coordinate logistics, provide support, and ensure the smooth running of the itinerary. This service ensures peace of mind and adds to the overall cost.

Special Merchandise and Perks: Participants often receive exclusive Barmy Army merchandise and souvenirs as part of the package. These items may not be available to those booking independently and contribute to the premium nature of the tour.

Expert Guidance and Commentary: Some tours include insights from cricket legends, analysts, or experts who provide commentary and share their knowledge, making the experience more enriching.

Security and Planning: Tours are meticulously planned with considerations for safety and convenience. For international destinations, Barmy Army ensures compliance with local regulations and offers contingency plans, providing reassurance that can come at an additional cost.

Please contact ashes@barmyarmy.com before booking with any requests for carers tickets and we will liaise directly with the grounds.

We have a specific allocation with a dedicated section of seating within each stadium, allocated to us by the Cricket Australia Travel Office, your seating will be within the Barmy Army allocation.

We will sit you with everyone within your travel package booking. If you wish to be seated with other people that have booked escorted tours with us, you will need to inform us of this in writing, however this isn’t something we can 100% guarantee.

The individual H&T packages are going to start as a minimum of 6 nights with the option to add a night at either end should you wish, to make it an 8-night stay. For those that want to celebrate New Year’s Eve in Sydney, we are offering a 9-night package.

Once you have booked your hotels with us, it can’t be amended.

Please enter this into the specified travel requests box during the booking journey.
E.g. Extra leg room, aisle seat, accessible seating
Bottom floor, near elevator, not near elevator

The requests cannot be guaranteed, however we will do our best to ensure your requests are met.

In the booking journey, you will be able to select your chosen hotel.

A single supplement is an additional fee that solo travelers may need to pay when booking accommodations or tours designed for double occupancy. This charge helps cover the cost difference when only one person is using a space meant for two.

We will be offering a selection of the following room types : Twin, a room for two with separate beds. Single, a room for one with a single bed, Double, a room for two with a shared bed.

As part of our partnership with Cricket Australia we will be launching our Ashes 2025/26 programme in December 2024. As per the terms of the agreement we are contracted to only sell tickets in a package with a travel product. At this stage, we are unsure when Cricket Australia will be going on sale to the general public for Ashes tickets but we expect it to be early summer 2025. The only way to guarantee your ticket in the Barmy Army section for the Ashes is to buy a ticket through our programme. We are working hard in the background to get as many people as possible together in our allocation. We are confident we will be able to provide everyone with a product to suit them to guarantee their Ashes trip for 2025-26. From the independent fan wanting a budget hotel and tickets next to the trumpeter, to the person who wants their bucket trip of a lifetime and everything covered along the way. If you want more information on general ticketing please contact Cricket Australia directly.

As part of our partnership with Cricket Australia we will be launching our Ashes 2025/26 programme in December 2024. As per the terms of the agreement we are contracted to only sell tickets in a package with a travel product. At this stage, we are unsure when Cricket Australia will be going on sale to the general public for Ashes tickets but we expect it to be early summer 2025. The only way to guarantee your ticket in the Barmy Army section for the Ashes is to buy a ticket through our programme. We are working hard in the background to get as many people as possible together in our allocation. We are confident we will be able to provide everyone with a product to suit them to guarantee their Ashes trip for 2025-26. From the independent fan wanting a budget hotel and tickets next to the trumpeter, to the person who wants their bucket trip of a lifetime and everything covered along the way. If you want more information on general ticketing please contact Cricket Australia directly.

As part of our partnership with Cricket Australia we will be launching our Ashes 2025/26 programme in December 2024. As per the terms of the agreement we are contracted to only sell tickets in a package with a travel product. At this stage, we are unsure when Cricket Australia will be going on sale to the general public for Ashes tickets but we expect it to be early summer 2025. The only way to guarantee your ticket in the Barmy Army section for the Ashes is to buy a ticket through our programme. We are working hard in the background to get as many people as possible together in our allocation. We are confident we will be able to provide everyone with a product to suit them to guarantee their Ashes trip for 2025-26. From the independent fan wanting a budget hotel and tickets next to the trumpeter, to the person who wants their bucket trip of a lifetime and everything covered along the way. If you want more information on general ticketing please contact Cricket Australia directly.

Cricket Australia will release their ticket only allocation to the public in June 2025.

After purchasing your tour, the tickets are non-transferable. You will receive your tickets when you’re in destination.

The tickets we provide as part of your package, are 5-day ticket passes, therefore no refund will be provided for unused tickets.

You can book as many tickets as you like, however they have to be purchased with a hotel room and there is a maximum of two tickets per room.

If you’ve booked a tour package you’ll have the option to join our tour WhatsApp Broadcast group before departure to begin group introductions! We find this is a great way to meet old friends and make new ones.

If you’ve booked an escorted tour, our friendly bunch of Tour Managers will be there to help the tour group bond and you’ll have plenty of opportunities to socialise and make new friends.

You’ll also have the option to join the tour Whatsapp group where social plans are made.

If you’ve booked a hotel & ticket package, we recommend booking our pre-test event like Barmy Bingo and visting our HQ’s, to meet your fellow Barmy Army Travel Members.

Yes, we have a wide range of events over the course of the tour, including, Barmy Bingo, Charity Parties, Christmas Day & New Years Eve celebrations. Further details will be coming soon.

MISC